Last updated: November 13, 2026
J&M Pool Company (“J&M”, “we”) respects your privacy. This policy explains what information we collect, how we use it, and your choices.
Information we collect
- Contact details you give us: name, address, phone number and email.
- Service details: information about your pool and equipment, service visits, photos taken during service, quotes, invoices and payment history.
- Payment information: card and bank payments are handled by our payment processors.
- Website information: basic details your browser sends when you visit jmpools.com, and anything you submit through our forms.
How we use it
- To schedule and perform service, send quotes and invoices, collect payment and answer your questions.
- To send service updates and occasional news about J&M. You can unsubscribe from marketing emails at any time.
- To keep our records accurate and improve our service. This includes J&M’s own internal software, which organizes our business and accounting records. It is used only by J&M.
Who we share it with
We do not sell your personal information. We share it only with companies that help us run our business (for example scheduling, billing, payment processing, accounting, email and phone providers), with manufacturers when needed for a warranty claim, and when required by law.
Keeping it safe
We limit access to client information to staff who need it and use reasonable safeguards to protect it.
Your choices
You may ask to see, correct or delete the personal information we hold about you, subject to records we must keep for legal and accounting reasons.
Contact
J&M Pool Company