Finally a reliable pool company! I love their management leading and monitoring work. They renovated my pool tile and pavers around the pool. Started on time and finished on time. Very knowledgeable too. Well done!

Greg and his helper came to open our pool for the season and did a fantastic job! Answered all our questions and gave us clear instruction for the next steps.

The next day Rich and Kyle came by to clean the pool and add the startup chemicals and also did a great job!

We were so impressed with the service and the J&M Pool teams that we just had to leave a review to say – Thank you for a job well done!

Thanks to Rich (J&M Pools) for eliminating the mineral stains on the walls and steps of my pool. He’s definitely the “go to guy”. Great job Rich. Thanks so much !!

Our pool project with J&M was great from the beginning to the end ! From material selection to coordinating the schedule and explanation of the entire process. We finally have our pool renovated to our expectations. Great job guys !

Rich was very entertaining as we learned how to use the pool that came with our new home! He labeled items and explained the entire system enthusiastically! We feel more knowledgeable and confident understanding how it works! Highly recommend JM Pools!

From the start, J&M Pool Company exceeded all of our expectations. Their workmanship is very high quality, but what stood out most is their professionalism and the peace of mind we received every step of the way! Our first contact was with our salesperson, Craig. He was no pressure and answered every one of our questions. He made suggestions and asked us multiple questions making us feel very comfortable with such a big undertaking that a pool build is. After that initial phase, we met at the office for a design meeting. The pool designer, Casey, did an amazing job adding changes we needed. She even tweaked different options so that we could see what each detail would look like. Cole, our project manager, was phenomenal with his communication on what would be taking place each day and was always available when we had any questions. From start to finish, there were zero hiccups and I believe that is unheard of for a pool build. We’ve heard nightmares about other pool builders, but we could rest easy knowing how well J&M runs their business. I would highly recommend them, and will be telling anyone who is considering a pool the same.

From design through completion of our new concrete pool, we can not say enough positive compliments to support the professionalism of J & M Pools. Patrick assisted us during the task of design development and helped us with some very quality selections. Attention to detail was second to none.
Project management was handled by Joey and communications were always timely and accurate. Joey went out of his way to keep us apprised of progress even during our holiday in the middle of the build.
Also I would be very remiss in saying that their focus on addressing the hiccups was more than impressive. With any project of this size, you are going to have a few. J & M Pools stepped up and addressed them immediately.
We made the correct decision in selecting J & M Pools for our project!

Amazing job! Very easy to work with and just what we wanted

I found these folks to be both professional and dependable. Great attitudes all around. Rich did an outstanding job cleaning up our pool. He was very personable and knowledgeable. He showed up when expected, and took our pool from nasty to looking beautiful. He answered every question I had and did so like a skilled teacher. The office staff are very friendly and the pool opening crew did a fine job too. I look forward to working with J&M Pool in the future.

Company is truly amazing in both customer service and getting the job done in a professional and timely manner! Ben Marshall is my new best friend as he went way beyond in exceeding my expectations and oversaw our entire project from start to finish – Ben’s entire crew were also amazing – Alpha was amazing as well! A huge call out to Deanna Hingst in the finance department as she always went out of her way in answering any questions and taking care of any needs I had promptly! Amazing company, amazing staff, and highly recommended! Ben Johnson

J&M Pools saved the day when my previous pool company couldn’t get my pool clear in time for an important event. Rich was especially wonderful to work with. He came out three times in the space of 5 days to make sure my pool looked great and made the whole process super easy. I highly recommend J&M Pools!

From our initial contact with J&M Pool Company to the completion and first use of our new pool, we received exceptional service from the entire team. Our sales representative, Craig, conducted the initial consultation and yard survey, guiding us through each step of the process and clearly setting expectations. Following the land survey, we met with our designer, Amanda, and Craig. Amanda presented an outstanding interpretation of our yard that incorporated all our desired features. We were highly impressed and pleased with the initial design, which required only minimal modifications. Tyler, our construction manager, demonstrated extensive knowledge and ensured the construction process adhered strictly to the plan.
Our positive impression of Craig and the entire team at J&M Pools was consistent throughout the entire project. We wholeheartedly recommend J&M Pool Company and their skilled team for any pool-related projects.

Our pool is always pristine. Justin keeps me in the loop with how our pool is doing and always does an exceptional job.

Outstanding Service and Expertise!

J&M Pools exceeded all my expectations from start to finish! Their team is incredibly professional, knowledgeable, and committed to customer satisfaction. From the moment I reached out, our sales representative, Craig Scribner, was very attentive to our needs and helped us design the perfect pool for my backyard.

The installation process was seamless, with every detail executed to perfection. The crew was punctual, respectful of my property, and kept me updated throughout the entire project. They even went above and beyond by providing valuable tips on pool maintenance and care.

I’m thrilled with the final result – my pool is absolutely stunning, and the quality is top-notch. If you’re looking for a pool company that truly cares about its customers and delivers exceptional results, look no further than J&M Pools. Highly recommended!

Just wanted to give a shout out to J&M. When we need pool help they provided fast and reasonable service. A special thank you to Samantha and our pool technician.

Just wanted to give a shout out to Alex who professionally handles our weekly pool maintenance. Alex has been awesome in quickly addressing any issues, is super communicative, and keeps our pool looking great (which isn’t easy with all of the leaves)! Thank you!

As brand new pool owners, we’ve appreciated how J&M have made it so we don’t have to worry about it. Our pool person Alex is professional and patient with us. We’re very happy with our service.

We recently finished a concrete pool install with J&M. I spent weeks researching and meeting with various pool companies and selected J&M. From the first visit with Patrick I was impressed with the level of professionalism and detailed feedback on all my questions (which were a lot)! They walked us through each step of the process and guided us on the best decisions related to layout, size, design etc. The onsite design studio visit was awesome. We were able to visualize our backyard from the real life renderings and make selections on tiles, colors etc.
The office staff (Jennifer) was great with managing the permitting process and coordination of any meetings needed.
Once construction started, our project manager Tyler was extremely responsive. He provided updates on each step of the process and was onsite frequently to oversee progress.
We were finished ahead of schedule and we could not be happiest with our pool!

J&M Pools did an excellent job building our pool.
From proposal, to project management, communication and delivering something we are extremely pleased.

Next property will be with them as well.

Great service! Alex comes weekly and does a fantastic job cleaning/maintaining our pool. Thank you!!!

I’ve been using J&M pool maintenance since they installed my beautiful pool, and I couldn’t be more pleased! Alex, who services my pool, is always professional, punctual, and incredibly reliable. She comes on the same day around the same time each week. Not only does she keep my pool sparkling clean, but she’s also super knowledgeable and always takes the time to answer my questions. I really appreciate her attention to detail and the peace of mind I get knowing my pool is in great hands. Highly recommend!

Alex is always there at the appointed hour, works hard and efficiently and keeps our pool in great shape. We appreciate his demeanor and his work- he is a credit to himself and to his company.

Alex is our regularly scheduled maintenance person. She is a hard worker, knowledgeable and courteous employee. She is very thorough as she goes about her duties. I would recommend her to anyone.

Our service technician Alex is exceptionally meticulous and conscientious. She is the primary reason that we continue to use J&M for our pool cleaning service. She makes notes and reports on even the smallest equipment problems, leaving us free from worrying about overlooked maintenance. Of course she leaves our pool and pool deck spotless. Alex always follows our directions, such as where to park, which gate and side of the house to enter from, texting before arrival because of our dog, and most importantly trying to come at a consistent day & time. We are very hard to please, and we would highly recommend Alex to you as your service technician.

Billy Thornton