Company is truly amazing in both customer service and getting the job done in a professional and timely manner! Ben Marshall is my new best friend as he went way beyond in exceeding my expectations and oversaw our entire project from start to finish – Ben’s entire crew were also amazing – Alpha was amazing as well! A huge call out to Deanna Hingst in the finance department as she always went out of her way in answering any questions and taking care of any needs I had promptly! Amazing company, amazing staff, and highly recommended! Ben Johnson

J&M Pools saved the day when my previous pool company couldn’t get my pool clear in time for an important event. Rich was especially wonderful to work with. He came out three times in the space of 5 days to make sure my pool looked great and made the whole process super easy. I highly recommend J&M Pools!

From our initial contact with J&M Pool Company to the completion and first use of our new pool, we received exceptional service from the entire team. Our sales representative, Craig, conducted the initial consultation and yard survey, guiding us through each step of the process and clearly setting expectations. Following the land survey, we met with our designer, Amanda, and Craig. Amanda presented an outstanding interpretation of our yard that incorporated all our desired features. We were highly impressed and pleased with the initial design, which required only minimal modifications. Tyler, our construction manager, demonstrated extensive knowledge and ensured the construction process adhered strictly to the plan.
Our positive impression of Craig and the entire team at J&M Pools was consistent throughout the entire project. We wholeheartedly recommend J&M Pool Company and their skilled team for any pool-related projects.

Our pool is always pristine. Justin keeps me in the loop with how our pool is doing and always does an exceptional job.

Outstanding Service and Expertise!

J&M Pools exceeded all my expectations from start to finish! Their team is incredibly professional, knowledgeable, and committed to customer satisfaction. From the moment I reached out, our sales representative, Craig Scribner, was very attentive to our needs and helped us design the perfect pool for my backyard.

The installation process was seamless, with every detail executed to perfection. The crew was punctual, respectful of my property, and kept me updated throughout the entire project. They even went above and beyond by providing valuable tips on pool maintenance and care.

I’m thrilled with the final result – my pool is absolutely stunning, and the quality is top-notch. If you’re looking for a pool company that truly cares about its customers and delivers exceptional results, look no further than J&M Pools. Highly recommended!

Just wanted to give a shout out to J&M. When we need pool help they provided fast and reasonable service. A special thank you to Samantha and our pool technician.

Just wanted to give a shout out to Alex who professionally handles our weekly pool maintenance. Alex has been awesome in quickly addressing any issues, is super communicative, and keeps our pool looking great (which isn’t easy with all of the leaves)! Thank you!

As brand new pool owners, we’ve appreciated how J&M have made it so we don’t have to worry about it. Our pool person Alex is professional and patient with us. We’re very happy with our service.

We recently finished a concrete pool install with J&M. I spent weeks researching and meeting with various pool companies and selected J&M. From the first visit with Patrick I was impressed with the level of professionalism and detailed feedback on all my questions (which were a lot)! They walked us through each step of the process and guided us on the best decisions related to layout, size, design etc. The onsite design studio visit was awesome. We were able to visualize our backyard from the real life renderings and make selections on tiles, colors etc.
The office staff (Jennifer) was great with managing the permitting process and coordination of any meetings needed.
Once construction started, our project manager Tyler was extremely responsive. He provided updates on each step of the process and was onsite frequently to oversee progress.
We were finished ahead of schedule and we could not be happiest with our pool!

J&M Pools did an excellent job building our pool.
From proposal, to project management, communication and delivering something we are extremely pleased.

Next property will be with them as well.

Great service! Alex comes weekly and does a fantastic job cleaning/maintaining our pool. Thank you!!!

I’ve been using J&M pool maintenance since they installed my beautiful pool, and I couldn’t be more pleased! Alex, who services my pool, is always professional, punctual, and incredibly reliable. She comes on the same day around the same time each week. Not only does she keep my pool sparkling clean, but she’s also super knowledgeable and always takes the time to answer my questions. I really appreciate her attention to detail and the peace of mind I get knowing my pool is in great hands. Highly recommend!

Alex is always there at the appointed hour, works hard and efficiently and keeps our pool in great shape. We appreciate his demeanor and his work- he is a credit to himself and to his company.

Alex is our regularly scheduled maintenance person. She is a hard worker, knowledgeable and courteous employee. She is very thorough as she goes about her duties. I would recommend her to anyone.

Our service technician Alex is exceptionally meticulous and conscientious. She is the primary reason that we continue to use J&M for our pool cleaning service. She makes notes and reports on even the smallest equipment problems, leaving us free from worrying about overlooked maintenance. Of course she leaves our pool and pool deck spotless. Alex always follows our directions, such as where to park, which gate and side of the house to enter from, texting before arrival because of our dog, and most importantly trying to come at a consistent day & time. We are very hard to please, and we would highly recommend Alex to you as your service technician.

Billy Thornton

I recently had the pleasure of working with J&M Pools to bring my dream pool to life, and I cannot express enough how amazing this company is. From the very beginning, Patrick helped us visualize the pool of our dreams with a 3D rendition created by their design team. They worked closely with us to understand our vision and turn it into a reality.

One of the standout aspects of J&M Pools is their exceptional customer service. Tyler, the project manager, was always available to answer any questions or address any concerns that we had throughout the entire process. His prompt and thorough responses gave us peace of mind, knowing that we were in good hands.

What truly impressed me about J&M Pools was their attention to detail and commitment to ensuring that we were fully informed every step of the way. They even set up a text chain to keep us updated on the progress and to help us understand why certain people would be at our house at different times. This level of communication and transparency made us feel involved and valued as customers.

I also must mention the incredible work done by the landscaping team, the two Matts, Heron and staff. They meticulously designed the yard surrounding the pool, selecting the perfect plants, flowers and trees that beautifully complemented the overall look. The finishing touch was the lighting of the pool area and the garden pathways. The attention to detail in every aspect of the project truly exceeded our expectations. Aubrey captured this in the beautiful photos and video provided to me upon completion.

Overall, I cannot recommend J&M Pools enough. Their team is dedicated, knowledgeable, and passionate about creating the perfect pool for their customers. The exceptional customer service, attention to detail, and white-glove experience from beginning to end makes J&M Pools a top-notch company in the industry. If you are looking to bring your dream pool to life, look no further than J&M Pools

The J&M pool construction crews we had were truly craftsman, the design and quality of the construction gave us a beautiful pool with a great water feature. The addition of an outdoor kitchen with a wood burning oven, a griddle and big green egg gave us all the tools anyone could want to work with. The office staff is always a pleasure to work with and provide excellent customer support in scheduling maintenance and service throughout the year.

We absolutely love Alex who maintains our pool! She is not only confident and knows the in and out of her service but is also very concerned about our property and the maintenance work that she provides! She is an outstanding employee

Alex is thorough and consistent. My dogs LOVE pool cleaning days! Lots of pets! I cannot recommend Alex highly enough- love love!

We switched from another company to clean and service our spa/pool (tiny)- as it wasn’t heating, the water wasn’t circulating properly and it was a bit greenish.
The weekly cleanings have been great, the green tinge is gone, they are here on tuesday, send me a photo – it’s really a perfect service.

Devonte has been our pool service guy and we are very pleased with how quiet, polite, professional and how he maintains our pool clean with correct chemicals and salt. He has always been enthusiastic to do whatever our pool needs after severe storms. Highly recommend.

We always receive great service from Jake

Overall J&M has been a great pool company. Not only did they refinish our pool but they also handle our weekly maintenance. Our current pool maintenance guy Humba is fantastic. Super good guy and doesn’t leave one leaf in or around the pool.

Greg was awesome! He came out on christmas eve to help us fix a broken pipe. Great service! Friendly guy.

Gregory takes excellent care of my pool needs. Very professional and willing to go the extra mile. An asset to J&M Pools.