Greg did a great job identifying and fixing my issue. He was very professional and also took out a wasps nest that was inside my panel.

We’ve used J&M for years and been happy. This year Adam Rush took over our account and has provided absolutely stellar support. Pool always looks great and he communicates extremely well.

Considering a pool remodel? Do yourself a favor and go with J&M Pools! It’s rare to find great customer service that is reliable, friendly, and exceeds expectations but we found that with J&M with our recent liner remodel. From the very beginning we felt that the J&M team had our best interests at heart and walked us through every step of the project. Their team is first rate and included Alpha, Nathan, Brendon, and Leo. Special shoutout to Alpha, our project manager, who exemplifies the J&M dedication to professional customer service with his excellent communication and skill in problem solving. Every project can have challenges, but J&M stands behind their work, addresses concerns, and from the owner on down are committed to making it right. The pool looks great, and we fully endorse and recommend J&M Pools.

Our weekly maintenance person, Charles Washington, went above and beyond today. Our pool water had been really low because I couldn’t get my backyard hose to screw in properly to fill the pool. I saw him leave and come back with a hose to fill our pool and then he made an extra trip to come back for the hose at the end of his stops. Thank you so much, Charles! You did not have to do that and I was super impressed by your service.

Alpha at J&M is the real deal! From start to finish, he was professional, knowledgeable, and incredibly responsive. He took the time to walk us through every step of the process, answered all our questions with patience, and made sure the work was done right the first time. You can tell he genuinely cares about the customer and takes pride in what he does. He led his team to finish up an entire month early -That is unheard of. He also completed every punch out item and gave us a sense of relief knowing the entire project was in good hands.

If you’re looking for someone you can trust, ask for Alpha—you won’t be disappointed

Excellent service! Damien is such a knowledgeable tech. He is very well spoken and gives great info on how best to care for our pool in between his visits. Super nice guy. Overall, wonderful company to work with! Will be using them for years to come.

Damien is our pool tech and he does a really great job of keeping our pool clean.

Our pool renovation with J & M Pools was recently completed and we are quite pleased with the results. The team at J & M including Craig, Alpha, Nathan, Brandon and Leo were a pleasure to deal with at all stages. We appreciated the constant and timely communication as they addressed all of our concerns throughout the process. If you are looking for a quality pool company who provides a quality product and experience then J & M is who you should contact.

David Strickland

Nathan and Joe were very helpful!

When I called the J&M office to inquire about a new liner, I was impressed from the start. Costumer service was friendly and knowledgeable, answering all of my initial questions. We were set up right way with, Patrick, who came out and got us started with a detailed quote. The project began a week earlier than expected, which was a plus! Ben, Nathan and Joe took very good care of us! They led us through what to expect and immediately answered any questions we had throughout the process. We are very happy with our new Stardust Grey liner!

J&M Pools performed a remodel of out 18 year old pool and we are very happy with the results! Jacob and Ben have a talented team of professionals that completed everything with the highest quality(even if it took a little longer than we hoped)Alpha and his team of Nathan, Brendon, Leo, Omar, Javier did great work replacing the pool tile, acid washing the pebbletec, installing new lights, cool deck, and basically rebuilding the spa after we discovered a crack in it. Unfortunately posting the photos was beyond my skill. Thank you!

First off, Craig and Jacob were absolutely amazing. Any questions, concerns, and attention to possible issues were immediately mitigated and answered with JM. They turned our backyard vision into reality.

Anthony with J and M pools is an outstanding pool technician who delivers exceptional service. His meticulous care keeps our pool sparkling and clean!! He is reliable, professional, and friendly!!

Best our pool has ever looked! Damien does an amazing job!

Damien is doing a great job, seems to really care about his work very nice and knowledgeable

Samantha and Elaine at J&M Pools responded quickly to our call for help. Shawn came out the next day (a Friday) and identified the problem with our vacuum pump and they scheduled him to replace it on the following Monday (today) and this is 4th of July week! I would recommend J&M Pools and Shawn for any maintenance/repair work.

I can’t say enough nice things about J&M Pools. From the initial meeting with the sales representative to follow through from our project manager and the final product being a beautifully remodeled pool! We are so happy with the whole process and outcome. Our pool was in rough shape, and we had never owned a pool before. Craig made the planning process seamless and gave us great ideas and feedback for design. Our project manager, Alpha was incredible to work with, he was communicative, relational, and most importantly had great attention to detail that kept our project moving along. He consistently checked in on us and his team to make sure everyone was on the same page, which if you’ve ever had a major reno done, you know how important this is. We had a great team- Nathan, Brendon and Leo that took great care of us! They were always respectful of our property and neighborhood and worked hard around the clock. The absolute cherry on top was that they completed the pool over a month early!!!! I can’t even come up with one complaint. We had shopped around at several pool companies and I couldn’t be happier with our decision. If you’re on the fence, let this be your sign. This is not AI generated, this is not a paid for ad, we actually loved our experience that much!!

Damien is an excellent pool guy! I have had no problems and if he sees something he tells me as quickly as possible. Great guy!

Matt Marler is a lifesaver for my pool. Any concerns I have he corrects or fixes before he leaves. He is very knowledgeable about pools. He makes my pool look so good every time he services it. Every single time! Let’s me know if something not woe
Eking and he reports it to the service department. I am lucky to have Matt Marler servicing my pool.

Enjoy working with JM Pools

We have used J&M for years for our pool service and repairs. They are a great company. Damien does a fantastic job on the weekly maintenance on our pool and always takes the time to answer any questions we may have.

We have been with J&M Pools for over ten yrs now and the weekly services and maintenance has always been professional and timely. We just had our in-pool lights repaired by Damien, and again, the work was very professional and timely.

Damien is such a great kid, very efficient and knows exactly what to do, we are very pleased with this young man!!