Pool restoration is never easy for the homeowner! Trust in the employee is imperative to peace in the home! We were blessed to have just that!
Our project manager was Alpha, with his team of Nathan, Brendon, Leo, and Joe were very helpful, and trustworthy for this entire journey.
Alpha always gave us the attention we needed. Encouragement, understanding, explanations, and expectations. Much to his credit, he did not make promises for the completion date due to the nature of the job/weather. And yet, the completion was right on time! We knew he would keep his word. That is HUGE!
As expected, there are many uncertainties with renovations. Alpha gave us his time, with frequent visits, and messages on days they were not on site. We were always prompted when to expect early workers at our home. Alpha explained how his team was being thorough with their tests, giving us suggestions and yet letting us make the decisions.
His entire team was very professional. It didn’t matter who arrived at our house, they were willing to take the time to address us and answer all the questions we had.
The final project is beautiful! As I initially stated, pool restoration is not easy for the homeowner, and yet Alpha and his team were a pleasure to have on the premises and to work with! Very professional, very gracious, definitely trustworthy, and a pure JOY to be around!
We love our new pool. Thank you, J&M Pool Co., and a special thank you to Alpha and his team!
Jamie Lambing